I was sent to Perfect Pools by Watson's after purchasing my new above-ground pool, for installation. When I phoned the office to set up my installation Betsy answered the phone and told me more about my pool and the installation process then I had been told before. Her instructions were so complete and easy to follow the process was a breeze. That was 10 years ago! When we decided to get a new pool we went back to Watson's and Perfect Pools what a joy it was to call and hear Betsy's voice answering the phone still. The second she answered the phone again I knew we were in good hands. As expected our new pool went in without a hitch!! It is businesses and quality people like Betsy and Stacey that makes living and doing business with local companies in Cincinnati a joy.